FAQ's
Have a question for us? Please see our FAQ's
SALES
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Please be patient as we update our new site. For any questions not answered here, please contact us or ask in branch. Thank you for your understanding.
HIRE
Q - Is there a minimum hire period?
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Duration of hire is flexible, however there is a minimum short term hire of 1month/4 weeks.
No limit to the length of hire (quarterly reviews of the vehicles are required)
Q - How long is your long term hire?
There is no limit to the length of hire. Our long-term hire can basically be as long as you require.
Q - Are there any conditions for long term hire?
The conditions of long-term hire are that the car is reviewed at every quarter (3 monthly) to ensure both parties (you and I) are still satisfied with the agreement.
Q - Do I need to pay a deposit?
We ask for a £200 deposit, refundable on return of the hire vehicle.
Deposits vary depending on location/distance from our premises.
£200 deposit covers hire within a 35 miles radius. Further distances will be charged a higher deposit which will be discussed when arranging your hire.
Q - Will I need insurance?
You are required to take out fully comp insurance on the vehicle yourself and provide evidence of such.
When speaking to your insurer please notify them that you do not own the vehicle, and that it is from a private lease company.
Q - Do I need a Licence?
​You need a full UK driving licence and are required to provide evidence of your driving license before any hire agreement.
Q - What areas do you cover?
We mainly cover the North East. If you are outside of the North East you are still able to hire from us. However, we do require you to take out breakdown and recovery on the vehicle.
Q - Can I swap my hire car?
Vehicles can be swapped after 6 months on long term hire.
Q - What do I do if there is a problem with the vehicle?
Any issues with the car must be reported immediately.
Q - Do you offer breakdown recovery?
Own breakdown is required back to one of our sites(Bedlington or Newcastle Quayside) This is an essential requirement, and failure to have this is place will result in charges to use our recovery service if needed.
Our recovery service is only available within the North East area, outside this area there will be a charge incurred (£20 plus £1 per mile return to WMA MOTOR SERVICES)
Q - What if my car needs repairs?
All maintenance and repairs (if necessary) are carried out by ourselves (excluding tyres and glass)
Q - Can I use my rental for my taxi business?
No absolutely not. Under no circumstances may our vehicles be used as taxis.
Q - Where can I find you?
You can find us at :
70 Glebe Road
Bedlington
NE22 6JU
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Vehicle collection and drop off point (strictly appointment only):
St Lawrence Rd, Newcastle upon Tyne NE6 1AR
Q - I can't see my question answered here
If you require any further assistance please don’t hesitate to contact us.
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GENERAL
Q
Please be patient as we update our new site. For any questions not answered here, please contact us or ask in branch. Thank you for your understanding.